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Even a telephone, FAX takes the order. 0120-83-8324 TEL.0977-24-7126, FAX. 0977-21-9956
Cooking Heike
7-2-14, Ishigakihigashi, Beppu-shi, Oita
Business hours
A matinee: From 11:30 a.m. to 2:00 p.m.
An evening performance: From 5:30 p.m. to 9:30 p.m.
    (order stop 9:00 p.m.)
Regular holiday/every Monday
In the case of a holiday, Monday changes it the next day
I do business as usual during GW, the tray period

■Duties contents
Restaurant business/artefact production, sale/food wholesale business


The specific business commercial law

Specified Commercial Transactions Law

[indication based on the Specified Commercial Transactions Law]
 Distributor  Cooking Heike
 Administration unification person in charge  Representative director Heike Yuji
 Zip code  〒874-0919
 Address  7-2-14, Ishigakihigashi, Beppu-shi, Oita
 Phone number  0977-24-7126
 Inquiry I accept it over an  inquiry form and a telephone
 Homepage address  http://heike.jp/en/

[sales figures]
It is the sale by one unit. 

[means of payment]
・Bank transfer
・The credit settlement

In the case of bank transfer, it is ...
[transfer account]
Oita Bank Ishigaki Branch
Ordinary deposit) 5290265
Cooking Heike's representative director Heike Yuji

[the due date] 
■C.O.D.……Please pay on the arrival of the product.
■Bank transfer……Please pay by a deadline for email or transfer to show around on the telephone.
■The credit settlement……Please just than a cart order it.

[delivery time] 
After the order contents confirmation over an E-mail, the telephone
■C.O.D.……Less than three business days
■Bank transfer, the credit settlement……I send it out within three business days after receipt of money confirmation.
But I inform you of the details by an email as I may need the days for production, the stocking by the characteristic of the product when stock is lacking in it.
When there is not the contents confirmation by the visitor, as for the hope date and time to provide of the product, it may not be granted by a cause, the climatic condition by the transportation company. Thank you for your understanding. 

[explanation of the rate except the product price]
A delivery company: Yamato Transport Company, Limited

[the postage] ※I bear the postage to a visitor of the purchase more than 5,000 yen in us.

◆When you want payment method "C.O.D."
I charge the following fee according to the amount of C.O.D. 
<collect on delivery fee (tax-included)>
Less than 10,000 yen ...................324 yen
Less than 10,000 yen - 30,000 yen ..........432 yen
Less than 30,000 yen - 100,000 yen……….648 yen

◆When you want payment method "bank transfer"
<transfer fee>
Customer is responsible for the transfer fee that each financial institution appoints.

[defective article]
Within three days from product arrival, please let me know over a telephone. The returned goods postage is our burden.
In the case of a defective article, damage, it should be a chisel. In addition, an unused thing is best. 

[deadline for returned goods]
I would like notification within three days from after arrival of the product. But it is limited to a defective article.

[the returned goods postage]
The case by the circumstances of the visitor should be a visitor burden.
As for the shipping charge occurring to the returned goods of the defective article, we are charged (please send it back by cash on delivery).
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