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Even a telephone, FAX takes the order. 0120-83-8324 TEL.0977-24-7126, FAX. 0977-21-9956
Cooking Heike
7-2-14, Ishigakihigashi, Beppu-shi, Oita
Business hours
A matinee: From 11:30 a.m. to 2:00 p.m.
An evening performance: From 5:30 p.m. to 9:30 p.m.
    (order stop 9:00 p.m.)
Regular holiday/every Monday
In the case of a holiday, Monday changes it the next day
I do business as usual during GW, the tray period

■Duties contents
Restaurant business/artefact production, sale/food wholesale business


The specific business commercial law

Specified Commercial Transactions Law

[indication based on the Specified Commercial Transactions Law]
 Distributor  Cooking Heike
 Administration supervisory manager  Representative director Yuji Heike
 Zip code  〒874-0919
 Address  7-2-14, Ishigakihigashi, Beppu-shi, Oita
 Phone number  0977-24-7126
 Inquiry I accept it over an  inquiry form and a telephone
 Homepage address  http://heike.jp/en/

[sales figures]
It is the sale by one unit. 

[payment method]
・Cash on delivery
・Bank transfer
・The credit settlement

In the case of bank transfer, it is ...
[transfer account]
OITA BANK Ishigaki Branch
Ordinary deposit) 5290265
Cooking Heike representative director Yuji Heike

[the due date] 
■Cash on delivery……Please pay on the arrival of the product.
■Bank transfer……Please pay by a deadline for email or transfer to show around on the telephone.
■The credit settlement……Please just than a cart order it.

[delivery time] 
After the order contents confirmation over an E-mail, the telephone
■Cash on delivery……Less than three business days
■Bank transfer, the credit settlement……I send it out within three business days after the receipt of money confirmation.
But, in the case of lack of stock, I inform you of the details by an email as I may need the days for production, the stocking by the characteristic of the product.
I wish to send the product, and, on the date and time, it may not be granted by a cause, the climatic condition by the transportation company when there is not the contents confirmation by the customer. Thank you for your understanding. 

[explanation of the rate except the product price]
A delivery company: Yamato Transport Company, Limited

[the postage] ※We bear the postage to a customer of the purchase 5,000 yen or more.

◆When you want payment method "cash on delivery"
I charge the following fee according to the amount of cash on delivery 
<COD fee (tax-included)>
Less than 10,000 yen ... ... ... ... ..., 330 yen
Less than 10,000 yen - 30,000 yen ... ... ..., 440 yen
Less than 30,000 yen - 100,000 yen………... 660 yen

◆When you want payment method "bank transfer"
<transfer fee>
Customer is responsible for the transfer fee that each financial institution appoints.

[defective article]
Within three days from product arrival, please let me know over a telephone. The returned goods postage is our burden.
I assume it only cases such as a defective article, the damage. In addition, an unused thing is best. 

[deadline for returned goods]
I would like notification within three days from after arrival of the product. But it is limited to a defective article.

[the returned goods postage]
The case by convenience of the customer should be a customer burden.
As for the shipping charge occurring to the returned goods of the defective article, we are charged (please send it back by cash on delivery).
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